• 27 Customer Loyalty Statistics You Might Not Know

    7 days ago - By Apptentive

    The majority of consumers tend to spend more with brands that offer mobile customer loyalty programs. As the U.S. heads into a recession, it's important to keep this in mind since it is generally less expensive to retain current customers than acquire new ones. As a result, product and marketing teams will be looking for ways to stretch their dollars further and do more with less. This means loyalty programs and retention strategies should be top-priority.
    Below are 27 key customer loyalty stats that will help your team have the data to support prioritizing mobile customer loyalty programs...
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